Our Team

The People Who Make it All Happen

We're very proud to have a team that combines extraordinary skill and experience with a genuine passion for helping our clients to succeed.

Robert Collar

Managing Director

Andrew Swann

Technical Director

James Glover

Operations Director

Nathan Jones

Third Line Project Engineer

Dominic Clapham

Second Line Engineer

Luke Dobson

Second Line Engineer

Liam Allwood

First Line Engineer

Aaron Wilkinson

First Line Engineer

Bharat Dhaker

Senior Dev Ops Engineer

Caroline Morrison

Client Care

Ryan Collar

Web Engineer

Olly

Office Manager

At a glance

Why choose Arcsus for your IT support?
Here are a few key reasons:

Remote & On-Site Support

Our skilled technicians can resolve your IT issues remotely or on-site, ensuring minimal downtime for your business.

30+ Years of Experience

We've honed our skills over 30 years to offer you the highest quality IT support and services.

Structured Help Desk

Our structured help desk and ticketing system ensures a fast and efficient response to your IT issues.

24/7 Network Monitoring

We proactively detect and address network issues before they happen to avoid any disruption to your business.

Unlimited IT Support

We're here for you whenever you need us, offering unlimited IT support for total peace of mind.

Outsourced IT Department

All the benefits of an in-house IT department without the cost or management headaches.

Fixed Fee, Unlimited Support

Simplify your IT expenses and budget effectively with one monthly fee for unlimited support.

Fast response times

All support calls are acknowledged & have a ticket raised within 15 minutes, ensuring minimal disruption to your business.

30-Day Free Trial, Risk-Free

Try our IT support services free for 30 days and see the difference we can make to your business. No risk, no obligation.

We're happy to help

Have any questions?

Give our team a call today on
0333 003 8466
We're available Monday-Friday,
8am-5pm.

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Happy Customers

We build long-term partnerships & genuinely care about our customers:

“Awesome Service!! - A great team of staff who always go above and beyond to help.”

Ron Koch

Real Insurance Group Limited

“I have been with Arcsus for over 2yrs now. They are excellent, and I wish I'd discovered them earlier. Customer service, support, tech team, are all 10/10. You actually have a relatonship with the team, and they are helpful. I have raised a tickets for support, and they chase me to get it resolved. Normally, you have to chase up your tickets to get help, but not at Arcsus. If you need to outsource your IT support, these are the go-to guys.”

Scott Sherriden

Purpletribe

“Extremely helpful nothing is too much trouble. Always there to sort our IT issues at Smalleys Solicitors Arnold. Great bunch of guys ”

Deanne Taylor

Smalley’s Solicitors

“Excellent company with proactive assistance and a great support service, highly recommended!”

Andrew Madge

Gowercroft Joinery

“Dominic thank you so much for sorting my issue out so promptly. You are so knowledgeable and extremely patient. It is a pleasure to work with you. I would not hesitate to recommend Arcsus IT Solutions to anyone.”

Sharon Rickersey

News Journal

“My laptop completely crashed with big problems with Office 365. Aaron spent an age fixing it. It was a real challenge & eventually Aaron fixed it. The service from Aaron & Arcsus was awesome.”

Cham S Kang

Qinesis

“Tyler dealt with several problems quickly and efficiently.”

James

Kettle Black

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