Arcsus IT Solutions

Pricing

Whether you need unlimited support at a fixed monthly cost or ad hoc support for a one-off project, we'll be there whenever you need us.

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Fixed-fee monthly support

Standard Service Level Agreement

Unlimited IT Support between the hours of 8am - 5pm.

Support for the majority of standard office hardware, such as PCs, laptops, printers, switches, routers, scanners, monitors etc.

If you have any questions, please give our team a call today on 0333 003 8466 and we'll be happy to answer them for you.

PCs & Laptops

Starting from:

£15 mo

Per device

Monthly cost for PCs and laptops covers support for:

Emails
Office 365
Working from home
Printers & scanners
Monitors
Standard peripherals
Switches
Routers
Wired networks
Wireless networks
Virus removal

Servers

Starting from:

£40 mo

Per device

Monthly cost for servers covers support for:

Active Directory user configuration
Group policy implementation
Security groups & access control
Firewall policies
Printer servers
Virtual Machine maintenance
Local backup & data recovery
VPN access
Storage & data management
Data sharing & collaboration

Around the Clock

24/7 Service Level Agreement

If you require 24/7 support then we have got you covered. For either a flat monthly fee for our premium service or an agreed hourly rate outside of normal working hours, you will have the peace of mind that your IT infrastructure is supported 24/7, 365 days a year.

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Enterprise Support

Personalised Quotes for Larger Clients (100+ users)

If you have a larger organisation with 100+ users, we understand that your needs may be unique, which is why we provide personalised quotes that are tailored to your specific requirements, rather than a fixed cost per device. Our team will work closely with you to create a pricing plan that aligns perfectly with your business.

Get a personalised quote

Additional help

Ad Hoc Support

For jobs falling outside the scope of a monthly fee-paying service level agreement, we work on either an hourly rate of £65.00 or a day rate of £495.00.

We would be delighted to discuss any bespoke projects you may be considering, such as migrating your in-house servers to Office 365, setting up SharePoint, creating Business Apps to perform a specific task or utilising the power of Microsoft Dynamics to streamline processes in your business.

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30-day free trial, no risk

Try us Free for 30 Days

We understand that choosing the right IT support partner is crucial to your business, which is why we're offering a 30-day free trial so that you can thoroughly put us to the test and confirm that you're making the right decision.

During your 30-day trial, you'll have unlimited access to our expert IT support team, who will be available 24/7 to assist you with any technical issues or queries and help to keep your business running smoothly.

Start 30-Day Free Trial

At a glance

Why choose Arcsus for your IT support?
Here are a few key reasons:

Remote & On-Site Support

Our skilled technicians can resolve your IT issues remotely or on-site, ensuring minimal downtime for your business.

30+ Years of Experience

We've honed our skills over 30 years to offer you the highest quality IT support and services.

Structured Help Desk

Our structured help desk and ticketing system ensures a fast and efficient response to your IT issues.

24/7 Network Monitoring

We proactively detect and address network issues before they happen to avoid any disruption to your business.

Unlimited, 24/7 IT Support

We're here for you 24/7, offering unlimited IT support whenever you need it for total peace of mind.

Outsourced IT Department

All the benefits of an in-house IT department without the cost or management headaches.

Fixed Fee, Unlimited Support

Simplify your IT expenses and budget effectively with one monthly fee for unlimited support.

Fast response times

All support calls are acknowledged & have a ticket raised within 15 minutes, ensuring minimal disruption to your business.

30-Day Free Trial, Risk-Free

Try our IT support services free for 30 days and see the difference we can make to your business. No risk, no obligation.

Happy Customers

We build long-term partnerships & genuinely care about our customers:

“Awesome Service!! - A great team of staff who always go above and beyond to help.”

Ron Koch

Real Insurance Group Limited

“I have been with Arcsus for over 2yrs now. They are excellent, and I wish I'd discovered them earlier. Customer service, support, tech team, are all 10/10. You actually have a relatonship with the team, and they are helpful. I have raised a tickets for support, and they chase me to get it resolved. Normally, you have to chase up your tickets to get help, but not at Arcsus. If you need to outsource your IT support, these are the go-to guys.”

Scott Sherriden

Purpletribe

“Extremely helpful nothing is too much trouble. Always there to sort our IT issues at Smalleys Solicitors Arnold. Great bunch of guys ”

Deanne Taylor

Smalley’s Solicitors

“Excellent company with proactive assistance and a great support service, highly recommended!”

Andrew Madge

Gowercroft Joinery

“Dominic thank you so much for sorting my issue out so promptly. You are so knowledgeable and extremely patient. It is a pleasure to work with you. I would not hesitate to recommend Arcsus IT Solutions to anyone.”

Sharon Rickersey

News Journal

“My laptop completely crashed with big problems with Office 365. Aaron spent an age fixing it. It was a real challenge & eventually Aaron fixed it. The service from Aaron & Arcsus was awesome.”

Cham S Kang

Qinesis